Business Plan for Creating a Blended Call Center

Order Details

Please create a basic business plan for a blended call center. It should include Statement of Purpose, Scope of operation, Technical needs, Human Resources, Expense analysis (phone systems, workstations, computers.
Under Human Resources, it should talk about pay ranges for the following:
Customer Service Representatives: $9 – $12/hr
Sr. Reps/Coordinators: $12 – $16/hr
Supervisors: $36K – $45K DOE
Operations Manager: $56K – $70K DOE
Please write this business plan with this being I mind: we will be accepting inbound and outbound calls (blended call center). This should be written as though the call center has not yet been established. Thank you.

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