Diversity in Organizations

Part II

  • Choose a business in your area and explain how the cultural dynamics might affect the way that business would conduct business.
  • Explain the considerations for leaders of the business you chose in managing the cultural diversity in terms of customer service and employee expectations. For example, one consideration might be to have customer service agents who speak Spanish in an area where there is a large Spanish-speaking population.

Give reasons in support. Be sure to apply relevant management principles.

Write a 1–2-page report in Word format. Include the table with the population demographics. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M1_A3.doc. For example, if your name is John Smith, your document will be named SmithJ_M1_A3.doc.

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