Essay on TQM Model and its Implementation

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Q1: Give a brief about quality methods and tools (soft & hard factors)with examples
Q2: Answer this question: Do we have an Arab or a Muslim quality guru? if your answer is yes, please tell us more about him (them). If your answer is no, then why we do not have one. except Professor Mohamed Zairi
Q3: Give a brief on what is the models of TQM implementation?
Q4: What is the quality application in public sector and private sector?

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