Midterm Questions PSYC 305 mulit. choice

Question 2. 2. (TCO 2) Transformational leaders use _____ and _____ to raise the performance of followers. (Points : 3) Optimism and charm Knowledge and skill Preparation and perseverance Energy and motion Education and practice

Question 3. 3. (TCO 2) Problems with ____, ____, and _____ are fertile fields for emotional instability that can reduce leadership effectiveness. (Points : 3) Methods, procedures, and processes Plant, equipment, and supplies Products, environment, and government Alcohol, money, and relationships Education, liquidation, and infiltration

Question 4. 4. (TCO 2) The most important quality of leadership is ____, including _____ and ____. (Points : 3) Knowledge; on-the-job learning and formal education Motivation; desire and effort Integrity; honesty and courage Decisiveness; information finding and willingness to take orders None of the above

Question 5. 5. (TCO 2) In ____, Stuart Levine and Michael Crom write about building trust in the workplace. His prescription includes ____, ____, and ____. (Points : 3) “Habits of the Heart”; respect society’s rules, trust in time, and end bitterness “The Road Less Traveled”; never travel alone, always take a friend, and be dependable “A Great Place to Work”; do what you love, lend a helping hand, and be considerate “The Leader in You”; deal openly with everyone, keep promises, and care about people None of the above

Question 6. 6. (TCO 2) Different kinds of intelligence include all of the following except: (Points : 3) Verbal/linguistic Logical/mathematical Visual/spatial Bodily/kinesthetic Memory/recall

Question 7. 7. (TCO 2) _____ advocated a _____ style of leadership and _____ advocated a _____ style of leadership. (Points : 3) Jefferson; directive; Eisenhower; non-directive Machiavelli; directive; Lao-Tzu; non-directive Eisenhower; directive; Patton; non-directive Lao-Tzu; directive; Elizabeth I; non-directive Patton; directive; Jefferson; non-directive

Question 8. 8. (TCO 2) _____ describes how difficult the leader’s job can be: “Since no important decision ever pleases everyone in an organization, the leader must also absorb the displeasure, and sometimes the severe hostility, of those who would have taken a different course.” (Points : 3) Peter Drucker Margaret Wheatley Chris Argyris Douglas McGregor Ken Blanchard

Question 9. 9. (TCO 2) In the passage, “He Made Me Feel Important,” Vince Lombardi influenced his players because of his: (Points : 3) Physical size Charismatic personality Native intelligence Personal insecurity Job knowledge

Question 10. 10. (TCO 2) Key factors in determining leadership effectiveness include: (Points : 3) Time, space, energy Qualities of leaders, characteristics of followers, nature of the situation Age, experience, gender Government, business, industry

Question 11. 11. (TCO 5) The philosophy behind the quality movement is: (Points : 3) People respond positively to measurements and controls. People closest to the work usually have the experience and knowledge to come up with the best solutions to work-related problems. People want economic security. People need sufficient pay and benefits to sustain morale. All of the above

1. (TCO 2) Ghiselli identified six traits as being important for effective leadership. Which of the following is not one of them? (Points : 3) Supervisory ability Initiative Intelligence Strong ego

Question 2. 2. (TCO 2) Todd McFarlane’s leadership success could be traced to: (Points : 3) Business location and financial management Willingness to take a risk and focus on what he could control Start up capital and delegation skills

Question 3. 3. (TCO 3) A leader’s use of _____ and _____ is effective only for a short period of time. (Points : 3) Psychological size and overbearance Experience and skill Patience and understanding Knowledge and ability None of the above

Question 4. 4. (TCO 3) A _____ report identifies signs of the need for employee participation including ____, ____, ____. (Points : 3) Rand Corporation; turnover, grievances, and strikes Harvard; waste, absenteeism, and lack of interest BNA; communication breakdown, lack of teamwork, and high cost Brookings Institution; lack of trust, low pride, and poor quality MIT; lack of loyalty, inefficiency, and poor service

Question 5. 5. (TCO 5) Total Quality Management (TQM) is a cooperative form of _____ that energizes employees and tears down walls. (Points : 3) Empowerment Participative leadership Both a and b None of the above

Question 6. 6. (TCO 3) Good ways to be a servant leader include: (Points : 3) Get out of the executive suite and onto the floor Get out of the headquarters and into the field Get out of the ivory tower and into the real world All of the above None of the above

Question 7. 7. (TCO 3) Through _____ and ____, the older community passes on ethics to young people. (Points : 3) Modeling and socialization Command and control Self-study and self-leadership Rules and regulations Preaching and teaching

Question 8. 8. (TCO 5) The successful leader must understand why people do what they do and master the art of: (Points : 3) Manipulation Coercion Persuasion Deceit

Question 9. 9. (TCO 5) Survival needs that motivate behavior include all of the following except: (Points : 3) Sleep Exercise Shelter Respect Food

Question 10. 10. (TCO 5) Satisfaction of needs progresses according to the following sequence: (Points : 3) Survival, social, security, belonging, self-actualization Survival, belonging, security, self-fulfillment, social Survival, acceptance, belonging, love, security Survival, security, belonging, respect, fulfillment

Question 11. 11. (TCO 3) Beliefs and values of the participative leader include: (Points : 3) Full and free communication Reliance on consensus to manage conflict A basically human bias emphasizing the importance of individuals All of the above None of the above

1. (TCO 5) Physical and emotional needs that motivate behavior include: (Points : 3) Survival and security Belonging and respect Self-fulfillment All of the above None of the above

Question 2. 2. (TCO 5) The _____ motivational level is closely related to the nature of the work and depends on aspects of the job itself for satisfaction. (Points : 3) First Second Third Fourth

Question 3. 3. (TCO 1) Daniel Goleman explains that although _____ are important for effective leadership, _____ is essential. (Points : 3) Practical skills; theory Books and school; experience People skills; job knowledge Trust and respect; training Technical skills; emotional intelligence

Question 4. 4. (TCO 5) Jeffrey Pfeffer shows that _____ correlates positively with motivation, and identifies _____ practices that successful companies share. (Points : 3) Profit; seven Safety; three Enthusiasm; 10 All of the above None of the above

Question 5. 5. (TCO 5) Leadership tips for a high morale workplace include: (Points : 3) Be enthusiastic Set the example Keep promises Always be fair All of the above

Question 6. 6. (TCO 5) If less than _______ percent of your job is enjoyable, there is a morale problem. (Points : 3) 10 20 40 80

Question 7. 7. (TCO 5) A continuum of empowerment, least to most, is as follows: (Points : 3) Scientific management, industrial democracy, human relations training Kibbutzim, job enrichment, collective bargaining Suggestion box, quality circles, self-directed work teams Quality improvement teams, safety meetings, labor/management codetermination None of be above

Question 8. 8. (TCO 5) Robert Cole identifies leadership principles that empower people, including all but one of the following: (Points : 3) Trust in people Require loyalty Recognize accomplishments Decentralize decision-making View work as a cooperative effort

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